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+91 904 177 4819We want you to be completely satisfied with your purchase. Please read our refund policy carefully:
Refunds are available only for defective, damaged, or incorrectly delivered products. To be eligible, the product must be unused, in its original packaging, and reported within 7 days of delivery.
Some items such as perishable goods, digital downloads, and gift cards are non-refundable. Please check product descriptions before purchasing.
Once we receive your return and inspect the item, we will notify you via email about the status of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company or bank as processing may take time. If the issue persists, contact us directly.
If you have any questions about our refund policy, please reach out at: support@shivyafarms.com
